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Domestic Shipping Policy

Shipping Policy (Domestic - India)

At JTOPTICS, we provide reliable and efficient shipping services across India, covering all major cities and remote locations. We partner with leading national courier and logistics providers to ensure your orders are delivered safely and on time. Our goal is to provide a seamless delivery experience, whether you are located in metropolitan areas or smaller towns across the country.

Estimated Transit Time:

  • Metro Cities: 2 – 4 business days
  • Tier 2 & Tier 3 Cities: 3 – 6 business days
  • Remote & Difficult-to-Reach Areas: 5 – 8 business days

Please note that delivery timelines may vary based on product availability, order volume, and unforeseen logistical or weather-related delays.

Transparent Pricing

At JTOPTICS, we believe in complete transparency—there are no hidden fees. All applicable shipping charges will be calculated and displayed during checkout after you enter your shipping address and select your preferred shipping method.
Any additional costs arising from special delivery requests, such as using a buyer-specified carrier or special handling services at the destination, will be borne by the consignee.

Reliable Carriers

We partner with leading logistics providers to ensure your orders are delivered on time and in excellent condition. Orders are dispatched according to stock availability. You can view delivery details for your specific order on the checkout page before payment confirmation.


Order Fulfillment

In-Stock Items

Products available in stock are shipped from our India Warehouse within 24 hours of order confirmation.

Non-Stock & Custom Orders

For customized items or products not readily available, manufacturing will commence upon receipt of the order. Estimated delivery timelines for such items will be displayed at checkout.


Shipping Cost Calculation

Shipping charges depend on several factors, including your delivery location, address type, package weight/size, and the selected shipping method.
The exact shipping cost will be shown on the checkout page before completing your purchase.


Shipment Tracking

Once your order ships, you will receive an email with all shipment details, including:

  • Carrier name
  • Tracking number
  • Dispatch date
  • Order summary

You can track your package directly through the carrier’s website using the provided tracking number.


Shipping Damage Claims

If your order arrives damaged, please promptly take clear photos or videos of the damaged goods and packaging and send them to our team.
JTOPTICS will coordinate with the carrier to resolve the issue efficiently. Upon verification that the damage occurred during shipping, your sales representative will guide you through the return or replacement process.
For more details, please refer to our Return Policy.

 

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