Report Abuse
and Takedown Policy
Last Updated: December 26, 2024
At JTOPTICS.COM,
we are committed to maintaining a safe, respectful, and legally compliant
online marketplace. As an intermediary as defined under applicable laws,
JTOPTICS does not have an obligation to monitor or control the products listed
by sellers or the content shared on our website. However, in line with our
policies and applicable law, we reserve the right to review, monitor, and
remove any content or product listing that we determine, in our sole
discretion, to be in violation of our policies or any applicable regulations.
How to
Report Violations of Policy or Law
If you
encounter any content or product listing on www.jtoptics.com that you believe violates our policies
or any applicable law ("Objectionable Content"), we encourage you to
report it promptly.
Please email
your concerns to our Grievance Officer, whose contact details are
provided in our Privacy Policy.
Your Report
Must Include:
- Your Full Name, Email Address, Phone
Number, and Postal Address
- Nature of the Objectionable Content (e.g.,
product listing, review, description)
- Exact Location/URL of the content on our
website
- Reason why you believe the content is
objectionable
Reporting
Intellectual Property Infringement
JTOPTICS
respects and protects intellectual property rights. If you believe your
copyright, trademark, or any intellectual property has been infringed on our
platform:
- Fill out the Intellectual Property Infringement
Notice form completely.
- Submit the completed form via email to our
designated IP team.
Please note:
Incomplete or improperly filled-out forms may not be processed.
What Happens
After You Submit a Report
When you submit
an Objectionable Content Notice or IP Infringement Notice (collectively
referred to as “Notice”):
- You affirm that all information provided is
accurate and truthful.
- You acknowledge that we may share your
Notice with relevant third parties, including the party responsible for
the content, our legal advisors, and our group companies.
- You agree to indemnify JTOPTICS and its
affiliates from any legal claims arising out of the Notice you submitted.
Upon
Receiving Your Notice:
- We will review and evaluate the contents of
your report.
- We may take appropriate action, which could
include requesting more information from you, notifying the concerned
parties, or removing the reported content in accordance with our internal
policies and legal obligations.
For any queries
or assistance, feel free to reach out to us at support@jtoptics.com.