We have well defined RMA procedure so we can easily create, organize, process and track your returned orders. Please follow the procedure for return order.
Please write to firstname.lastname@example.org to get a RMA authorization number or register return request online.
- Put the original packing slip in the
package or make your own, including:
- RMA number
- Email address
- Telephone number
- Order number
- Model and serial number of
- Reason for return or exchange
- Write what you need if you want to exchange
Pack your return securely in the original packaging or your own packaging.
Use the return-address label printed on the packing slip or make your own and tape it to the package.
Once we have received and processed your return or exchange we will send an email to notify you.
Note: All returns require a Return Merchandise Authorization (RMA) number. We will not accept any return without the RMA number. The package will be returned at the sender’s expense.